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We collect different types of data, depending on the type of service and page you are using. Besides the obvious data that is collected through forms on the webpages (like name and email address) we also use a self-hosted, GDPR-compliant webpage analytics tool to get insight into how visitors use our websites. The following data will be collected behind the scenes:
We collect data when you:
We might also receive data about you from LinkedIn if you allowed LinkedIn to share your personal data with third parties.
We use your data so we can:
Analytics data about webpage visits is stored anonymously on our own servers hosted in an Austrian data center. Newsletter subscriptions and consents are also stored on our own servers in the same data center in Austria. Physical access to the servers is only permitted for select individuals and is monitored closely. Access to the data stored on the servers is only given to those that need to work on this data and is secured by encrypted communication channels and two factor authentication. All servers are constantly monitored for suspicious activity.
Customer data and data about your purchased products and services are stored and processed using Salesforce Inc. using their European datacenters (located in Frankfurt and Paris).
If you have subscribed to our newsletter service, we will send your newsletter using a third-party mailing service provided by Mailgun Technologies. Data is processed in their European datacenter.
If you have agreed to receive marketing content, you can opt-out at any time using the provided links in the emails.
If you have registered for one of our webinars, your personal data is shared with Goto.com for participant management and notifications about the webinar details.
If you have recently purchased one of our products or services, our quality department might contact you about quality issues or send you an invitation for a customer survey. Surveys are done by surveymonkey.com but no personal data is collected or required to finish those surveys and your answers will help us providing you with even better services.
DEWETRON would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please see our contact information below.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
c/o Data Protection Officer
Should you wish to report a complaint or if you feel that DEWETRON has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Published on March 16th, 2022