We collect different types of data, depending on the type of service and page you are using. Besides the obvious data that is collected through forms on the webpages (like name and email address) we also use Google Analytics to get insight into how visitors use our websites. The following data will be collected behind the scenes:

• the timestamp of your visit
• the title and URL of the page being viewed
• the URL of the page viewed prior to the current page
• the screen resolution
• page generation time
• main language and user agent string of the browser
• which newsletter did you receive and read, and what links did you click

We collect data when you:

• register online for one of the services provided by us
• place an order for one of our products or services
• use or view one of our websites using a tracking JavaScript
• send us a message through one of the feedback/contact forms provided.
• sign up to our newsletter and interact with the links in received emails
• sign up for one of our webinars

We may also receive data about you from LinkedIn if you have allowed LinkedIn to share your personal data with third parties.

We use your data so we can:

• process your order
• email you with our newsletter or special offers on products you might like (only if you gave us your consent)
• contact you about quality issues or regarding feedback for our services (if you are a customer and purchased one of our products or services recently)
• track your webpage visits and see which pages you like to be able to make more quality content (only if you consent to our tracking cookie)

Data about webpage visits is stored using Google Analytics. Visitors’ IP addresses are always anonymized. When you allow us to track you, we will be able to recognize your browser on subsequent visits. Google is using their European datacenters to store your data securely.

Customer data and data about your purchased products and services are stored and processed using Salesforce Inc. using their European datacenters (located in Frankfurt and Paris).

Data collected using our online forms is stored and processed using the Salesforce Inc. Marketing cloud also using their European datacenter locations as mentioned above.

If you have subscribed to our newsletter service, we will send your newsletter using a third-party mailing service provided by Salesforce Marketing Cloud Engagement. Your interaction with the sent newsletters as well as subsequently visited pages on our website are also tracked by Salesforce Marketing Cloud Engagement. You can opt out at any time using the links provided in the sent emails.

If you have registered for one of our Webinars, your personal data is shared with webinargeek.com for the technical handling of the webinar and participant management. Who participated in which webinar is processed using the Salesforce Marketing Cloud Engagement.

If you have recently purchased one of our products or services, our quality department might contact you about quality issues or send you an invitation for a customer survey. Surveys are done by surveymonkey.com but no personal data is collected or required to finish those surveys. Your answers will help us to provide you with even better services.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

DEWETRON uses cookies in a range of ways to improve your experience on our website, including:

• store your cookie consent and allow you to change these settings
• store your language preferences
• allow us to track you using Google Analytics and Salesforce Marketing Cloud Engagement
• allow us to show you externally stored content from our YouTube channel

Upon your first visit to our webpage, you will be presented with a cookie consent popup allowing you to consent to one, multiple or all the cookies that we are using. You can revisit this at any time using the floating cookie button on our page. Open Cookie Settings

The DEWETRON Websites contain links to other websites and, occasionally, embeds content from other websites (like videos, social media posts and others). Our privacy policy only applies to our websites accessible on dewetron.com (including all subdomains) and all pages accessible on dewetron.cloud (including all subdomains). Content from thirdparty websites will only show up after accepting those third-party privacy policies.

As DEWETRON is part of the Anritsu Group, certain group-wide services and systems may fall under Anritsu Group privacy frameworks. Where applicable, the following additional privacy policies apply: the Takasago (Anritsu Group) Privacy Policy [2] and the Anritsu Global Data Privacy Policy [1].

As a global company, DEWETRON has subsidiaries and affiliates located outside the European Union (EU). In order to provide our customers with the best possible service, we may need to transfer customer data to these subsidiaries or affiliates, particularly if they are responsible for serving customers in a specific region.

You can find a list of our subsidiaries and partners on our website in the “Contact Us” page.

Whenever data is transferred outside the EU we will do so in a secure way (for example only using our internal network or services provided by us) and only those data that is required for the actual business case. All our partner contracts contain rules to make sure that personal data is protected.

In the event of a data breach, DEWETRON will take immediate action to contain and mitigate the breach, in accordance with the requirements of the Austrian Data Protection Act (DSGVO) and the General Data Protection Regulation (GDPR).

Notification procedure

In the event of a data breach that is likely to result in a high risk to the rights and freedoms of natural persons, DEWETRON will notify the Austrian Data Protection Authority (Österreichische Datenschutzbehörde) without undue delay, and in any case within 72 hours of becoming aware of the breach.

In addition, DEWETRON will notify affected customers without undue delay, providing them with the following information:

• a description of the nature of the breach
• the categories and approximate number of data subjects affected
• the categories and approximate number of personal data records affected
• a description of the likely consequences of the breach
• a description of the measures taken by DEWETRON to address the breach and mitigate its effects
• contact information for the Data Protection Officer or other relevant contact person

Public disclosure

In addition to that, DEWETRON will consider making a public disclosure on its website, providing information about the breach to affected customers and the general public. However, public disclosure will not be made in every case, but rather will be considered on a case-by-case basis, considering the severity and impact of the breach.

Public disclosure will typically be made in situations where the breach is likely to have a significant impact on a large number of data subjects, or where there is a high risk of harm to individuals, such as in the event of a major security incident. In such cases, DEWETRON will provide information about the breach on its website, including details about the nature of the breach, the measures being taken to address it, and any steps that affected individuals can take to protect themselves.

The decision to make a public disclosure will be made in accordance with the requirements of the Austrian Data Protection Act (DSGVO) and the General Data Protection Regulation (GDPR) and will take into account the potential benefits and risks of disclosure, including the potential impact on affected individuals and the potential for reputational harm.

DEWETRON keeps its privacy policy under regular review and places updates on this web page. This privacy policy was last updated on December 30, 2024.

DEWETRON would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access
You have the right to request DEWETRON for copies of your personal data. We may charge you a small fee for this service.

The right to rectification
You have the right to request that DEWETRON correct any information you believe is inaccurate. You also have the right to request DEWETRON to complete the information you believe is incomplete.

The right to erasure
You have the right to request that DEWETRON erase your personal data, under certain conditions.

The right to restrict processing
You have the right to request that DEWETRON restrict the processing of your personal data, under certain conditions.

The right to object to processing
You have the right to object to DEWETRON’s processing of your personal data, under certain conditions.

The right to data portability
You have the right to request that DEWETRON transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please see our contact information on the next page

If you have any questions about DEWETRON’s privacy policy, the data we have on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us via email at privacy@dewetron.com or via mail at:

DEWETRON GmbH
c/o Data Protection Officer
Parkring 4
8074 Grambach
Austria

Should you wish to report a complaint or if you feel that DEWETRON has not addressed your concern in a satisfactory manner, you may contact the Austrian Data Protection Authority (Österreichische Datenschutzbehörde) via email at dsb@dsb.gv.at or via mail at:

Österreichische Datenschutzbehörde
Barichgasse 40–42
1030 Wien
Austria

Version: February 2026