Shipments are made FOB – ORIGIN, which is East Greenwich, RI 02818 USA, unless another arrangement has been explicitly agreed to in writing by DEWETRON.
A marking of “FOB – DESTINATION” on a purchase order is not binding upon DEWETRON, unless such arrangement has been explicitly agreed to in writing by DEWETRON.
DEWETRON only schedules shipments via FedEx or UPS.
Domestic shipments are offered by DEWETRON in the following two methods:
- Prepaid & Add – DEWETRON to ship the customer order on DEWETRON’s own FedEx or UPS account and add the shipping cost to the customer invoice. The customer will be responsible for paying the shipping costs on the invoice.
- Customer Account – DEWETRON will ship via the customer’s FedEx or UPS account. The customer will be responsible for preparing all the paperwork necessary for such shipment and will be charged directly for the costs of such shipment. DEWETRON will not be responsible for paying the shipping costs.
DEWETRON shipping policy only schedules shipments via FedEx or UPS Accounts only. Any other third-party carrier will need to provide shipping labels as well as schedule the pickup.
The customer must state, via email or on the purchase order, which method it chooses, and, if using its own account, must provide the required account information. If the customer does not indicate which method or provide the required account information for the customer account method, DEWETRON will have the choice of using the Prepaid & Add method or holding the shipment until the customer provides the additional information. If DEWETRON chooses the Prepaid & Add method, the shipping costs will be added to the customer’s invoice and subject to the Payment Terms described above. DEWETRON is not responsible for any delay resulting from the customer’s failure to provide the required information.
The customer must also identify the type/speed of the shipment. Ground shipments are not recommended.
If the customer fails to identify the type/speed of the shipment, DEWETRON will choose the type and speed of shipment.
DEWETRON is not responsible for any shipment damage or delay on any shipment FOB – ORIGIN. CUSTOMERS ARE EXPECTED TO OPEN, INSPECT, AND TEST THEIR SHIPMENT UPON RECEIPT OF THE SHIPMENT. A customer’s failure to do so may waive the customer’s warranty (see Warranty Notification and Return Period below) and jeopardize the customer’s ability to recover from shipping companies for damages caused by shipment. To the extent that a customer requests DEWETRON to assist the customer in making a claim against a shipping company for damage to the shipment, DEWETRON will be eligible to charge a certain service fee for assistance.