The Measurable difference.

Customer Care Center USA

Support & Services

The purchase of your DEWETRON system is the first step to collecting accurate and traceable measurement data.

Customize your system with any or all of the available data acquisition modules and record vastly different signals, in perfect sync.

DEWETRON Customer Care Plans guarantee that you experience the maximum value from your investment. As a DEWETRON Customer Care Assurance Plan owner, you will immediately benefit from instant access to our global network of professional support engineers and service teams.

Assurance Plans are available for all DEWETRON products, including our measurement software OXYGEN.

Purchase one of our prepared plans and/or book each service as you need it. Choose the right services for your needs and we will design your service plan.

 

Your USA Customer Care Team:

Courtney Pontarelli
Customer Care Coordinator, Sales Order Processing

Phone: +1 401-398-7969
[email protected]

Kerri Smith
Customer Care Coordinator
Phone: +1 401-398-2735
[email protected]

 

Choose from our broad range of services. Click on the icons below for detailed service information.

Assurance ExtensionFirst Level SupportDEWETRON Academy Quick StartSecond Level Support Rental ServiceCalibration Service, Accredited Calibration Maintenance Service Repair ServiceSystem Upgrade

Downloads

Please find all downloads for brochures, drivers, documentations, manuals in our Customer Care Center.

Login to download center / customer care center Download Center / Customer Care Center

RMA Request

Even though we have excellent quality standards for our systems, some rare occasions may require that your device be returned for repair. In the event repair is needed, compete an RMA request prior to sending the system to our service department.

Login to download center / customer care center RMA Request Form

Service Packages

The purchase of your DEWETRON system is the first step to collecting accurate and traceable measurement data. Customize your measurement system with an array of supplemental services, bundled into a contract designed for your needs.

 

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